Shipping & Returns
At She’s Authentique, we’re dedicated to making your shopping experience as smooth as possible. Here’s what you need to know about our shipping and returns:
Shipping Information:
Complimentary Shipping: Enjoy free shipping on all orders, no minimum required.
Processing Time: Please allow 2-3 business days for processing before your order is dispatched.
Shipping Destinations: We ship to the United States, Puerto Rico, Canada, and the United Kingdom.
Shipping Origin: All items are dispatched from Newport Beach, California.
Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking details.
Returns & Refunds:
Free Returns: We offer free returns within 30 days of delivery. To be eligible, items must be in their original condition, and include proof of purchase. Items marked as final sale are not eligible for return.
Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.